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8 tips that could save Aussies hundreds of dollars on mental health services

6 min read
2 Oct 2018

Forty-five (45) per cent of Australians will be affected by a mental health condition at some point in their lifetime[1]. With October being Mental Health Month, a leading health insurance comparison service has revealed how to reduce costs for common mental health services.

Abigail Koch, household savings expert at, said: “With almost all Australians affected by mental health disorders either personally or through family and friends, it’s no surprise that $9 billion is being spent on mental health care each year[2]. Still, treatment for any health issues can be expensive, and mental illness is no exception, but there are plenty of ways to reduce the costs that Aussies may not be aware of.

“With many services moving online, mental health treatment is no different: apps and free counselling sessions can be found at the click of a button. Private health insurance also offers a range of extras and benefits, to help cover psychologist fees, in-hospital psychiatric care and addiction rehabilitation. Whether you are a pensioner or a young adult, is a free tool to help you compare health insurance products, to find a policy that best suits your individual health needs.” reveals eight tips to reduce the cost of mental health services

  1. Access Medicare rebates for up to 10 allied mental health services a year. Patients who have been diagnosed with a mental health condition can receive Medicare rebates for some mental health services by GPs, psychiatrists, psychologists, and some social workers and occupational therapists. The rebates are available for up to 10 individual and 10 group allied mental health sessions. To receive the rebates, patients need to be referred by a GP under a Mental Health Treatment Plan first, or a psychiatrist or paediatrician.[3] According to the Australian Psychological Society, the recommended psychologist fee for a 45- to 60-minute consultation has been set at $250[4] and, depending on the type of appointment and the consultation length, Medicare will often rebate more than 50 per cent.[5]
  1. Hospital and extras insurance policies cover a range of services. For some extras policies, rebates from around $70-120 are available for psychology sessions[6]. Some mid- to top-tier hospital policies also provide cover for psychiatric care and drug and alcohol rehabilitation in a private hospital[7]. Since 1 April 2018, people with private health insurance who have held their cover for at least two months, have been able to upgrade their policy to a level that includes in-hospital psychiatric treatment in a private hospital, without having to serve the usual two-month waiting period[8].
  1. Retired pensioners and health card holders have access to psychologists who bulk bill. Aged pensioners or health care card holders should check payment arrangements with their healthcare provider prior to undergoing mental health treatment, as they will receive significant benefits such as bulk billed visits, higher benefits and cheaper medicine.[9]
  1. Free mental health apps. There are plenty of services provided by free apps such as ReachOut Breathe, which reduces anxiety by helping users to control their breathing and heart rate using the phone’s camera. Black Dog Snapshot can provide feedback to reduce stress and anxiety levels. There is also Equipt, a free app developed by The Police Association Victoria for officers and their families, to help connect them with support services, and strengthen their physical, emotional and social wellbeing.
  1. Access provisions at work. Some companies offer free mental health services to their employees, or paid mental health days of leave with no doctor’s note required. Employee Assistance Programs are designed to enhance the emotional, mental and psychological wellbeing of employees and their immediate family members, and usually offer a limited number of free counselling sessions every year. If you have counselling needs then follow up with your HR consultant to see if your workplace has access to this program.[10]
  1. Free telephone counselling sessions. A variety of phone counselling sessions are available at any time. Lifeline is for anyone having a personal crisis, Kids Helpline does phone chats for two-to-25-year-olds, while Suicide Call Back Service is there for those thinking about suicide. MensLine offers both telephone and online services and is available for men going through difficult times.
  1. Access online therapy sessions. If talking over the phone does not suit, there are free and low-fee online programs for people experiencing anxiety, depression or other related conditions. These include This Way Up, which offers online courses from $35-59 that extend for several months. There are ones designed for children and young adults, such as The BRAVE Program, which prevents and treats childhood and adolescent anxiety, and MoodGYM, which helps manage symptoms of depression and anxiety. myCompass and e-couch provide self-help interactive programs to address any levels of stress, anxiety and depression.
  1. Free services for veterans. Organisations like Veterans and Veterans Families Counselling Service offer free, nation-wide counselling and support for war and service-related mental health conditions, such as post-traumatic stress disorder (PTSD), anxiety and depression.


About is an online comparison service that takes the hard work out of shopping around. We help Australians to quickly and easily compare and buy products from a wide range of providers. Our easy-to-use comparison tool enables consumers to find a product that best suits their needs and their back pocket. We’re also in the business of comparing personal finance products, utilities and can help find the lowest fuel prices in your area. Whether it’s car, health, travel or home & contents insurance, we provide a completely free service, that empowers Australians to make buying decisions with greater trust, knowledge and savings. We’ve got your back, simples.


[1] Australian Institute of Health and Welfare, 2018, ‘Mental Health Services in Australia’,
[2] Australian Institute of Health and Welfare, 2018, ‘Mental Health Services in Australia’,
[3] The Department of Health, 2017, ‘Better access to mental health care: fact sheet for patients’,
[4] Australian Psychological Society – ‘Psychologist fees’
[5] Your Health in Mind – ‘Cost to see a psychiatrist (Australia)’
[6] analysis of several hospital and extras policies, including Westfund’s PLATINUM PLUS (Hospital and Extras), CUA’s CUA Health, and Bupa’s Prime Plus.
[7] analysis of several hospital and extras policies, including ahm’s Top Hospital Level 8, Bupa’s Top Hospital No Pregnancy and Bupa’s Prime Plus
[8] Department of Health, Private health insurance reforms: Supporting mental health:
[9] Australian Government – Department of Human Services: Benefits of a Low Income Health Care Card:
[10] Employee Assistance Professional Association of Australia:

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avatar of author: Hannah Twiggs

Written by Hannah Twiggs

Hannah (or Twiggs as she's known by most of her colleagues) is a non-stop talker, avid snack eater, dog lover and passionate writer. When she's not chatting to journalists or writing up new story angles, Hannah enjoys a good Netflix binge, going away camping with friends and big brunches - preferably with extra bacon.

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