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8 home accidents householders can surprisingly be reimbursed for

4 min read
10 Sep 2018

From pet damage to credit card fraud to spoiled food; there are myriad incidents that householders can be reimbursed for – and a leading comparison website reveals the most surprising ones that Aussies may not know about[1].

Abigail Koch, household savings expert at comparethemarket.com.au, said: “We believe most households don’t know about the many minor household incidents they can claim through their home and contents insurance. If this is the case, Australian households could be losing money forking out for household repairs that their own insurance will cover. However, it’s important to weigh up the cost of repairs and excess fees, as householders that have set their excess at a high level to save on monthly premiums may be better off paying for damage out of their own pocket in order to avoid additional insurance costs.”

“It’s crucial to read and understand the product disclosure statement before purchasing a policy. Although these statements usually outline the limitations of what you can and can’t claim under a basic policy, they also offer additional benefits and extras to enable households to claim against a range of other incidents.”

Comparethemarket.com.au reveals the eight home accidents Aussies may be surprised they can get their money back on through home and contents insurance

  1. Fridge motor burnt out? Claim back on your spoiled foods. Not only could households get reimbursed for motor burnout damage to their fridge or freezers, but many people do not realise that perishable goods that go bad when an electric motor burns out may be covered as well.
  2. A broken mirror does not have to mean seven years of bad luck. Luckily, it is possible to get reimbursed for any broken mirrors, or glass in a picture frame or artwork if it smashes accidently. This even extends to shower screens and any ceramic fittings in bathrooms such as sinks, baths and toilets.
  3. Blame the broken appliances for water damage. Water damage to carpet or floorboards from an old fridge that unexpectedly leaks, or a bath that bursts and floods the bathroom, are all costs households could get money back for. A sudden leak is considered an insured event, and the insurer will cover the cost to repair damage to the building and contents. Leaks from aquariums, washing machines, baths, sinks, and even sewage systems may be compensated.
  4. What? Even credit card fraud? In the unfortunate event that a credit card has been stolen from the home, Aussies can be reimbursed for any fraud associated with that account.
  5. You could be covered even if the dog ate your homework. Pets often get up to mischief, but many people do not know they could be reimbursed for some damage caused by the family pet. Households could be compensated if their cat or dog knocks over their laptop, for example. Unfortunately, this does not extend to chewed up sofas or a destroyed flowerbed.
  6. Even your friend’s belongings are protected. Guests can rest assured that even their personal belongings are safe when they come to visit. Thankfully, the cost of their belongings may be covered in the event of theft, malicious damage or a storm.
  7. You are covered outside, too. Most would think that placing furniture on the patio or backyard is usually done at their own risk, as it is more likely to get stolen or damaged. However, households may actually be able to get some money back if their outdoor tables and chairs get pinched or even damaged.
  8. Tie up your mortgage if your home is ruined. If a home is completely destroyed, some home owners can get their mortgage discharge costs completely paid for as well. This includes legal and administrative fees.

“Whether you are an owner-occupier, tenant or landlord, the most comprehensive and efficient method of choosing the most suitable policy for your home is through comparison websites such as comparethemarket.com.au,” said Abigail Koch.


About comparethemarket.com.au
Comparethemarket.com.au is an online comparison service that takes the hard work out of shopping around. We help Australians to quickly and easily compare and buy products from a wide range of providers. Our easy-to-use comparison tool enables consumers to find a product that best suits their needs and their back pocket. We’re also in the business of comparing personal finance products, utilities and can help find the lowest fuel prices in your area. Whether it’s car, health or home & contents insurance, we provide a completely free service, that empowers Australians to make buying decisions with greater trust, knowledge and savings. We’ve got your back, simples.


[1] Comparethemarket.com.au analysed several home and contents insurance policies (AAMI, Allianz, Budget Direct, NRMA) to find the home incidents that policy holders can be covered for.

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avatar of author: Hannah Twiggs

Written by Hannah Twiggs

Hannah (or Twiggs as she's known by most of her colleagues) is a non-stop talker, avid snack eater, dog lover and passionate writer. When she's not chatting to journalists or writing up new story angles, Hannah enjoys a good Netflix binge, going away camping with friends and big brunches - preferably with extra bacon.

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