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Residential Connections does not charge its customers for using its services. It’s a free service provided to the customers to assist with choosing the most suitable energy provider free of charge.
Exit fees (sometimes called termination fees) are subject to the retailer you’re associated with and to the period of switch. If you’re currently on an open contract then you may not have to pay an exit fee. However, if you’re on a contract then there is a possibility that you may incur an exit fee.
You will not incur a charge to switch to a new retailer, unless you’re moving home. A connection fee will be passed, which will appear on your first bill.