COVID-19 Pet Insurance FAQs

Answers about COVID-19 (coronavirus) and pet insurance

How does the current pandemic situation affect pet insurance? We’ve compiled answers to some of the questions we are receiving from customers. The situation is evolving, so we’ll keep this page up to date with new information as it is released.

COVID-19 Pet Insurance FAQs

Can my pets get COVID-19?

The World Health Organization (WHO) and veterinary bodies advise that there is no evidence that pets such as dogs or cats can transmit COVID-19 to humans.[i] However, as noted by the RSPCA Queensland, it’ possible (though rare) that your cat may contract COVID-19 themselves.[ii]

You can learn more information about COVID-19 with the WHO here.

[i] Q&A on coronaviruses (COVID-19). World Health Organization. 2020.
[ii] COVID-19 – My Pets and Me. RSPCA Queensland. 2020. https://www.rspcaqld.org.au/blog/breaking-news/covid19-pets

Last update: 06/04/2020

Does my insurance cover grooming to clean my pet for COVID-19?

Typically, grooming is a general exclusion in any case - regardless of its purpose.

Additionally, the WHO notes there is no current evidence cats and dogs can transmit COVID-19 to humans.

Last update: 06/04/2020

Will my pet insurance cover treatment for COVID-19?

Generally, most policies do not provide cover for a declared pandemic that causes widespread illness in dogs and cats, which is a rare event.

However, the WHO does note there’s no evidence that dogs or cats can transmit COVID-19.

You can learn more about accident and illness cover and comprehensive pet insurance through our online guides.

Last update: 06/04/2020

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Or, read more on our frequently asked questions hub page

COVID-19 FAQs