General Queries & Feedback

For general queries, or to give us feedback on our service, please email us at [email protected].


If you would like to make a complaint, then please email our friendly customer service team on: [email protected].

For further information on our Complaints Handling Process, please click here.

See also our Whistleblowing Policy.

Write to us

If you would prefer to write to us please send your letter to the address below. It may take us a little longer to respond back to you but we will be in touch as soon as we can.
Level 2
80 Jephson Street
Toowong 4066


For media enquiries and interviews please contact:

Abigail Koch
Email: [email protected]

Claire Rosenberg
Email: [email protected]


If you would like to talk to us about advertising, digital, content, sponsorship or link opportunities, please contact [email protected]

Business Development

If you would like to talk to us about business development opportunities please contact:

Rob  Clancy
Chief Executive Officer
Email: [email protected]

Craig Owen
General Manager, Business Development & Procurement
Email: [email protected]