General Queries & Feedback

For general queries, or to give us feedback on our service, please email us at [email protected].

Product Enquiries

To contact us about particular product, please direct your query to the relevant party below.

General Insurance (Car, Home and Contents, Travel, Business, Pet Insurance)
Adrian Taylor | Executive General Manager, General Insurance
Email: [email protected]

Money (Home Loans and International Money Transfers)
Stephen Zeller | General Manager, Money
Email: [email protected]

Health, Life Insurance, Income Protection and Energy
Steven Spicer | Executive General Manager, Health, Life Insurance, Income Protection and Energy
Email: [email protected]


If you would like to make a complaint, then please email our friendly customer service team on: [email protected].
Click here for further information on our Complaints Handling Process.
See also our Whistleblowing Policy.


For enquiries about how we manage your personal information: [email protected].


If you would like to unsubscribe from Compare the Market’s mailing list, please email us at [email protected]. We will endeavour to action your requests within 24 business hours.


For media enquiries and interviews, please visit our media centre.


If you would like to talk to us about advertising, digital, content, sponsorship or link opportunities, please contact [email protected]

Business Development

If you would like to talk to us about business development opportunities please contact:

Rob Clancy
Chief Executive Officer
Email: [email protected]

Craig Owen
Chief Commercial Officer
Email: [email protected]

Liam McCarthy
Chief Development Officer
Email: [email protected]

Call Centre

Prefer to speak with someone? Our Brisbane-based call centre can help direct your call. Phone us on 13 32 32.

Write to us

If you would prefer to write to us please send your letter to the address below. It may take us a little longer to respond back to you but we will be in touch as soon as we can.
Level 2
80 Jephson Street
Toowong 4066