How you can use your concierge service
Depending on your credit card provider, you can contact your personal concierge at any time for:
- Travel advice. Stuck for holiday ideas? Your concierge will be able to give you an assortment of comprehensive travel information at the dial of a number.
- Foreign exchange information. There’s no need for you to scour through money changers for the best currency rate – your dial-a-butler can suss that out.
- Hotel bookings. No need to worry if you’re travelling to a city where most hotels are booked out – your concierge will recommend a good one or even book you into a room. If you’re looking for specific accommodation, this may also be arranged for you.
- Executive services such as car and limo rental, airport transfer bookings and event planning.
- Personal stylist. Because premium credit card holders often have an extremely busy schedule, their concierge can also act as their personal stylist – as in, provide all the right fashion tips, take your dimensions and do the actual clothes shopping.
- Getting tickets to sold out events. Your concierge will do their utmost to squeeze you in so you don’t miss out on a once-in-a-lifetime concert or major sporting event.
- Dinner reservations. If you’re a Platinum or Black Card holder, your concierge can recommend exclusive restaurants and make bookings – subject to availability.
In addition to having a dedicated concierge at your service, you can make your travels a smoother, more pleasant experience by escaping the crowded terminals and accessing priority lounges.
Whether it’s getting some much-needed downtime between flights or catching up on some important work, Platinum and Black Card holders can do so while enjoying the pre-flight luxury at participating airport lounges around the globe.
Concierge service exclusions
There is a range of events where concierge service may not be provided to you. These normally include:
- Your premium card suspension
- Acts of war, invasion, armed hostilities, rebellion, insurrection or terrorism
- Administrative or political impediments
- Any other events of force majeure which prevent your concierge from providing services.
We suggest that you read your concierge service T&Cs and the ‘Important information’ fine print to have a better understanding of the associated conditions and exceptions.
How we can help
Here at comparethemarket.com.au, you can compare a range of credit cards that can provide concierge service anywhere on the planet.