About ING Home & Contents Insurance

ing-logo-squareWhether you are looking to cover your home, contents or both, ING offers comprehensive cover with additional features to tailor your policy closer to your needs.
ING offers combined home & contents cover for your biggest and not-so-big assets with the added benefit of a 30% online saving.

With a mobile-first focus and the most digitally engaged customers of any bank, ING in Australia is “Australia’s most recommended bank” according to Nielsen Consumer & Media View Oct‘16 –  Mar’17 when compared by customers of 15 other banks operating in Australia.

Why choose ING Home & Contents Insurance?

Tailor cover to suit your needs

Choose the cover that’s right for you – home, contents, home and contents, optional covers – and your preferred start date.

24/7 claims

Make claims 24/7 online and over the phone without the lengthy forms or runaround.

Solid protection for your biggest asset

Breathe easier knowing your home is protected against fire, storm, theft and malicious damage. Plus you’re protected by a $20 million liability cover too.

Flexible cover for your valued possessions

Rest assured we protect your contents with new for old cover. For extra-special possessions there’s extra cover options.

Policy Benefits

Some of the other policy highlights for ING DIRECT’S home and contents insurance cover are:

  • Accidental breakage of glass, ceramic and sanitary fixtures
  • Storm and rainwater damage
  • Lightening cover
  • Earthquake cover
  • Escape of liquid
  • Debris removal and extra costs of rebuilding
  • Temporary accommodation costs
  • Mortgage discharge costs
  • Funeral expenses up to $7,000
  • Replacement of locks up to $500
  • Open air contents cover – contents in the open at the insured address
  • Contents while moving address
  • Credit card cover up to $1,000
  • Uninsured guests’ contents cover up to $500
  • Automatic sum-insured adjustment at renewal

ING DIRECT Home and Contents Insurance is issued by Auto & General Insurance Company Limited (AGIC) ABN 42 111 586 353 AFS Licence No 285571 as insurer. It is distributed by Auto & General Services Pty Ltd (AGS) ABN 61 003 617 909 AFSL 241411 and by ING Bank (Australia) Limited ABN 24 000 893 292 (ING DIRECT) as an Authorised Representative AR 1247634 of AGS. ING DIRECT is a division of ING Bank (Australia) Ltd. An ING DIRECT Home and Contents Insurance policy does not represent a deposit with or liability of, and is not guaranteed or otherwise supported by, ING Bank (Australia) Ltd or any of its related bodies corporate.

This is general information only, and does not take into account your particular financial situation or needs. You should consider your personal objectives, financial situation along with the Key Facts Sheet (Home and Contents) and Product Disclosure Statement (Part A and Part B) before deciding to purchase or hold this product.

ING DIRECT will receive a commission from AGS for each policy purchased which is a percentage of your premium. For further details see our Financial Services Guide.

The price we quote is at the insurer's sole and unrestricted discretion. It is based on the profile of the risk to be covered and any other factors the insurer may choose. These factors may change at any time without notice, as may the prices. If the policy renews, the price may exceed the price paid for the previous policy.

Discounts apply to the premium paid for a new ING DIRECT Insurance policy initiated online on or after 30 March 2017 for approved applicants only. The discount applies accordingly: 30% discount on combined Home & Contents Insurance, 15% for Home only or Contents only policies. We reserve the right to change the offer without notice. Base rate premiums are subject to change. The discount does not apply to any renewal offer of insurance. The discount offer applies only to the premium for an insurance product. It does not apply to the fees that we may charge you, (these are described in our Financial Services Guide). You will be responsible for all applicable GST and other statutory charges. Home and Contents Insurance is not available in NT, North QLD and Northern WA.

'ING DIRECT is "Australia's most recommended bank" according to Nielsen Consumer & Media View Oct '16 - Mar '17 (n=10,327) when compared by customers of 15 other banks operating in Australia