Choosing the right home and contents insurance policy is often difficult and time-consuming. Our comparison service aims to make that process easier and faster, giving our customers peace of mind that they have made the right decision. It does this by helping customers compare policies and shop around for a better deal.
On our website, our customers can enter details about themselves and their home, tell us what type of product they want (for example, combined, building or contents only), then browse through the suitable policies that are available to them. Once they have chosen a policy that they wish to purchase, they will then be taken to the relevant insurer’s website (through a link on our website) or call centre (through a telephone number displayed on our website) to complete the application. In the event that an insurer provides you with a quote on our website, but further questioning reveals your profile does not meet their underwriting guidelines, they may assist you with other products to ensure that you find the appropriate insurance cover.
The comparison service and any other information provided on our website is factual information or general advice. That means that we don’t make personal recommendations or suggestions, or give advice about the suitability of a particular insurance product for a customer’s specific needs. Rather, we encourage our customers to evaluate their needs, objectives and situation to decide which products are suitable for them, using our comparison service as a helpful tool. More information can be found in our Financial Services Guide.