Budget Direct home and contents insurance

Budget Direct accepts direct debit payments from your bank account or credit/debit card. These payments can be made fortnightly, monthly or annual. If you choose to pay by fortnightly or monthly instalments the total premium is higher and instalment processing fees will apply; so paying annually is cheaper.

Budget Direct policies can cover your household and personal items that you own or are legally responsible for, and you use primarily for domestic purposes. This includes:

• Furniture
• Internal blinds, curtains and window coverings
• Clothing, bags, briefcases, wallets and suitcases
• Glasses, sunglasses and contact lenses
• Electrical appliances, DVDs, CDs, digital storage devices, videotapes and other media
• Medical aids, mobility scooters and motorised wheelchairs
• Baby capsules, car seats, prams and cots
• Bicycles and sports equipment (except when damaged while in use)
• Binoculars and telescopes
• Toys, collections and memorabilia
• Picnic sets, picnic rugs and camping equipment
• Potted plants, gardening equipment
• Musical Instruments
• Jewellery, watches, artworks and home decorations
• Silver and gold items (separate from jewellery and watches).

Portable items such as mobile phones, bags and computers may require additional cover.

There are a couple of ways you can make a home and contents insurance claim with Budget Direct. You can call the dedicated customer support line 24/7 or lodge your claim online through the Budget Direct website.

You will need to provide any related documentation, which could include:

• Your policy number
• Photos of the damage
• A police report for stolen contents or malicious damage
• Damage reports
• Receipts and invoices proving ownership.

Budget Direct home and contents insurance has optional flood cover, which means you’ll have to add it to your policy (and pay extra) to be covered for flood.

Budget Direct home and contents policies provides cover for a range of natural disasters, including:

• Lightning, storms and rainwater
• Fire
• Earthquakes and tsunamis.

Cover for flood is optional, which means you’ll have to add it to your policy (and pay extra).

Terms, conditions, limits and exclusions apply. For full details, read the PDS.

Budget Direct offers cover for landlords, including:

• Building Insurance
• Contents Insurance
• Combined Building and Contents Insurance.

For landlords who want extra cover there are also optional covers for tenant default or tenant theft and malicious damage.

Contents insurance is available if you’re renting.

The excess is the amount Budget Direct may ask you to pay if you need to make a claim. This basic excess is typically set when you purchase or renew your policy and can range from $100 to $5,000.

Depending on your claim, additional excesses apply for the following:

• Tenant default
• Theft and malicious damage by tenants
• Earthquake or tsunami
• Unoccupied homes.

Terms, conditions, limits and exclusions apply. For full details, read the PDS.

You can cancel your home and contents insurance with Budget Direct anytime by calling their customer support line. Budget Direct has a 21-day cooling-off period from the date of purchase or renewal. If you cancel within this time and haven’t lodged any claims, you may receive a full refund.

If you cancel after the cooling-off period, you may receive a refund for the period of cover you haven’t used yet. There will be a cancellation fee deducted from your refund.