There could be a few reasons why your dashboard is showing zero entries.
You haven’t yet made an Eligible Purchase
Compare and purchase an Eligible Product to get started.
Your purchase is still being finalised
If you have made an Eligible Purchase, it’s possible that it’s still being finalised. Once it’s finalised, we’ll send you an email to say that you’re ready to participate in Meerkat Mondays.
Typically, it will take up to 48 hours from when you made your purchase to receive this email.
To be sure, check your inbox for our email that says you’re now ready to participate in Meerkat Mondays. Please also check your spam and junk folders.
You’re using the incorrect email address to log into your dashboard
You need to log into your dashboard with the same email address you used when you obtained a quote for the product that you purchased through our service. Otherwise, you won’t see your entries.
Your Meerkat Mondays Membership has expired
After 26 weeks of eligibility (i.e. six months), your Meerkat Mondays Membership will expire – unless you purchase another Eligible Product.
If you need further assistance, please email our Meerkat Mondays Customer Support Team on [email protected].