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Budget Direct car insurance at a glance

  • Winner of Money Magazine’s Insurer of the Year 2017, 2018, 2019, 2020 and 2021
  • Rated 4.5 out of 5 stars from 28,251 reviews by Budget Direct’s Motor Insurance customers from 10 February 2015 to 28 February 2022.

About Budget Direct

Founded in 2000, Budget Direct is proud to offer award-winning insurance that has helped over 3 million Australians since its inception.

Budget Direct is underwritten by Auto & General Insurance Company Limited, an APRA-regulated Australian insurance company, and is part of the international BHL Group. Their commitment to innovation means you get all the features you’d expect in your car insurance, plus:

  • Flexible fortnightly, monthly and annual payment options
  • 24/7 claims service over the phone or online
  • A guarantee on all authorised repairs for as long as you own the car
  • The choice to restrict cover to certain drivers to save on premiums
  • App alerts that warn you when damaging hail is approaching.

Car insurance with Budget Direct

Budget Direct provides a range of car insurance options for Australians in all states and territories. These products include:

Third Party Property Only insurance

Third Party Property Only insurance offers a basic level of protection by covering your liability for damage to other people’s property (including their car) if you’re at fault in an accident. However, it doesn’t cover your car if it’s damaged in an accident, by severe weather or malicious acts like theft. There is limited cover for damage to your car if it’s involved in a no-fault accident by an uninsured vehicle.

Third Party Property, Fire and Theft insurance

This type of cover provides the same cover as Third Party Property Only, but also includes cover for loss or damage to your car if it’s stolen or damaged by fire.

Comprehensive insurance

Comprehensive car insurance covers everything included in third party insurances as well as loss or damage to your car. If your brand new car is written off within two years or 40,000km of the original registration (whichever comes first), they will replace it with a new one.

Refer to the Product Disclosure Statement (PDS) and Target Market Determination (TMD) for full terms and conditions.

Budget Direct’s car insurance benefits
BenefitComprehensiveThird Party Property Fire and TheftThird Party Property Only
Loss or damage to your carYesOnly fire and theft
New car replacement2 years/40,000km
Legal liability for damage to a third party’s car or other propertyUp to $20 millionUp to $20 millionUp to $20 million
Damage caused by an uninsured driverYesUp to $5,000 (including recovery, towing and storage costs)Up to $5,000 (including recovery, towing and storage costs)
TowingYesOnly fire and theft
Hire car following theftUp to $1,000Up to $1,000
Replacement of stolen keys/remoteUp to $1,000
Damage to your trailer or caravan in a collisionUp to $1,000
Emergency transport and accommodation$200 per day ($1,000 in total)
Theft or damage of personal effects in your carUp to $500
Theft or damage of child seat/baby capsule in your carUp to $500
Debris removalYesYesYes
Hire car following a no fault accidentYes
The information in this table is accurate as at 23/03/2022
Terms, conditions, limits and exclusions apply. For full details, please read the PS.

Why choose Budget Direct?

With Budget Direct’s smart cover options, customers can tailor a policy and its features to their individual needs. The following are examples of some policy features, benefits and options that may be available to you depending on your level of cover:

  • No Claim Discount (NCD). Your NCD is based on your claims record and driving experience. For each year you don’t claim on your policy, your discount will increase until you reach the maximum discount, known as Rating One.
  • Reduced window glass excess (includes front, rear and side windows). This is an optional benefit where you’ll pay an extra fee on your premium in exchange for a lower excess if only your car’s window glass needs repairing or replacing.
  • Restricted driver age discounts. You can restrict your policy to drivers over certain ages. The older the age restriction, the cheaper your premium can be.
  • Accident hire car benefit (optional). This benefit provides you with a hire car that meets your needs after an at-fault claim while your car is repaired.
  • Gold Low Kilometres Policy. If your car travels less than 10,000km a year, you can receive a lower premium with this policy.

Roadside assistance can also be purchased with or without a car insurance policy.

N.B. Always carefully review each policy’s Product Disclosure Statement (PDS) for full details on benefits, features, services, terms and conditions before making a decision to purchase.

Frequently asked questions

How do I make a car insurance claim with Budget Direct?

If you need to make a claim with Budget Direct you can head online to book an assessment of your car’s damage. If you’d prefer to talk to a team member, you can call Budget Direct at any time, seven days a week.

Here’s some information you’ll need to help the lodge the claim:

  • Your Budget Direct policy number
  • The details of the incident, including the time, date and location
  • Other drivers’ names, addresses, insurance details and vehicle registration numbers
  • Witness’ names and contact details if applicable
  • Tow-truck company details if applicable
  • Police report number if applicable.

Within two business days of lodging your claim, Budget Direct will contact you if they require any extra information and will explain the next steps of the process. If your claim is accepted, Budget Direct will repair or replace your vehicle, or pay you out the market or agreed value of your car (depending on your level of cover).

What is the excess on Budget Direct car insurance?

If you’re involved in an accident and, Budget Direct deems you not at fault and the other party is identified, you won’t have to pay any excess. In other instances, you will usually have to pay the basic excess and any other additional excesses that may apply. All excesses will be listed on your Insurance Certificate.

Additional excesses may apply when the person driving your car, who is not an excluded driver but who:

  • Is under 21 years of age
  • Is between 21 to 24 years of age inclusive
  • Hasn’t held a full Australian licence for at least two years
  • Is not a listed driver on your policy’s Insurance Certificate.

Low Kilometres Comprehensive policies may attract a further additional excess when the car is being driven and:

  • Has exceeded the agreed ‘Kilometres Per Year’ you selected
  • An odometer reading was not provided within 21 days of the policy start or renewal date
  • An invalid odometer reading was provided, such as if the odometer reading at the time of the incident is less than the one shown on your most recent Insurance Certificate.

For more detailed information on excess payments, always read your policy’s PDS.

How do I cancel my Budget Direct car insurance policy?

You may cancel your policy at any time. If you cancel your policy within 21 days of the purchase or renewal date (“cooling-off period”) and no claim is made, you will receive a full refund of the premium you have paid.

If you cancel outside the cooling-off period, you will be refunded any premium you have paid for the unused portion of your policy, less the early cancellation fee and any government taxes and charges.

To cancel your Budget Direct car insurance policy, call them directly. However, if you’re looking to switch insurers try out our car insurance comparison tool to compare great-value car insurance from other well-known brands.

Does Budget Direct car insurance offer cover for classic and vintage cars?

This depends on your car’s specifications and whether it’s modified, as well as who the regular driver is. This is particularly important if the classic or vintage car is a high-performance car. Compare Budget Direct car insurance to find out if there is a policy available for your type of car.

How to switch car insurance providers

Switching car insurance providers is easy, as you have no obligation to stick with your current insurer. Once you have replacement cover, simply call up your provider and cancel your policy. To switch over to Budget Direct, or another major brand, take advantage of our free comparison service.

Start by comparing a range of policies based on their premiums, features and benefits. Simply enter some relevant details into our comparison tool, as well as the level of cover you’re looking to take out for your car.

It takes only minutes to compare with us!

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