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Oceania Insurance at a glance

  • Variety of chat options for quick communication and support
  • 24/7 digital support
  • Underwritten by Auto & General

About Oceania Insurance

Born in the digital age, Oceania Insurance puts those long delays while sitting on-hold with terrible music being played way too loudly, in the past. If you want to talk to them, you don’t need to wait in a queue.

With all your favourite chat options like Facebook Messenger, SMS, iMessage, email and webchat, you’ll easily be able to reach them. They’re basically at your fingertips.

Oceania Insurance is utilising the experience of Auto & General to create car insurance that’s smarter, simpler and savvier. Access digital-led support and take control with an effective, modern policy manager and customer account portal.

Your car insurance options with Oceania Insurance

Oceania Insurance offers three types of car cover to suit various needs and budgets: Comprehensive, Third Party Property, Fire and Theft and Third Party Property Only.

Comprehensive

The highest level of cover available with Oceania Insurance, comprehensive car insurance not only has a great range of benefits, it also offers optional extras like a hire car following an accident and reduced window-glass excess. Some other benefits include cover for:

  • Accidental damage to your vehicle
  • Damage you cause to someone else’s property
  • Storm and fire damage
  • Vandalism and theft
  • New car replacement within two years or 40,000km of the original registration
  • Towing costs
  • Hire car following a theft
  • Trailers or caravans damaged in a collision
  • Personal effects and baby capsules
  • No claim discount preservation if a third party is at fault (and identified)
  • Authorised repairs guaranteed for as long as you own the car.

Third Party Property, Fire and Theft

Oceania Insurance provides a Third Party Property, Fire and Theft insurance policy that covers:

  • Damage caused by fires
  • Theft of your car
  • A hire car following theft
  • Towing costs following fire or theft
  • Damage to someone else’s property caused by your car.

Third Party Property Only

Oceania Insurance offers Third Party Property Only cover that helps protect you against any damage your car causes to someone else’s property. It covers the cost of repairing these damages, as well as the cost of your legal liability should it go to court.

Why choose Oceania Insurance for your car?

Oceania Insurance has based their service on the concept of ‘digital first’; everything they do is focused on using technology to make car insurance simpler to use and understand.

On top of the standard policy benefits, Oceania Insurance guarantees authorised repairs for as long as you own your car. They offer 24/7 claims and policy management as well as a range of optional extras to enhance your comprehensive car insurance further.

Oceania Insurance does this all with support from insurance company Auto & General.

See the Product Disclosure Statement (PDS) for full limits, terms and conditions. Information accurate as of 14/02/2022. T&Cs apply.

Frequently asked questions

How do I make a claim with Oceania Insurance?

You can make a claim through your online policy manager or by contacting Oceania Insurance directly through one of their chat options. When you make a claim, you’ll likely need to provide the following:

  • Details of the incident, including the date, time and location
  • The name, address, vehicle registration and insurance details of any other drivers involved
  • Names and contact details of any eyewitnesses
  • A police report (if applicable)
  • The details of the tow truck company used (if applicable).

It may also be a good idea to take photos of the damage to your car. Oceania Insurance will process your claim and then inform you of the outcome.

Do I have to pay an excess payment?

If you make a claim, you’ll need to pay an excess unless Oceania Insurance determines an identified third party is responsible. Depending on the circumstances of the claim, you may need to pay more than one excess; your PDS will outline the types of excesses that may apply, so be sure to read it.

How do I cancel my Oceania car insurance policy?

You can cancel your policy with Oceania Insurance at any time. If you cancel within 21 days of purchasing or renewing the policy and you haven’t made a claim, you’ll avoid paying a cancellation fee and receive a full refund. If you cancel after that period, you will receive a pro-rata refund of your premium, less the cancellation fee.

You can cancel your policy through Oceania Insurance’s online policy manager or by contacting a customer service team member using their various chat options.

Compare and switch today

If you require car insurance or it’s coming up to your existing policy’s renewal, why not compare and switch  with us? You can compare Oceania Insurance car policies against a range of other insurance companies. Our free comparison service makes it easy to compare coverage, options and excesses, and then get a quote.

Comparing can potentially save you money or find a better deal for your situation. Compare car insurance with Compare the Market today.

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