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About EnergyAustralia

EnergyAustralia is one of Australia’s leading energy retailers and generators with 1.6 million customers.  They support Australians with a range of energy generation facilities that are powered by coal, gas and renewables.

EnergyAustralia’s aims to help lead the clean energy transformation by Climate Transition Action Plan in order to achieve net zero emissions by 2050. As part of this, EnergyAustralia has plans to transition out of coal by 2040. However, they are committed to moving into future of clean energy without leaving behind communities or their people.

Services offered by EnergyAustralia

  • Electricity plans
  • Gas plans
  • Solar power systems
  • Battery storage systems

Why should I choose EnergyAustralia?

EnergyAustralia aims to provide simple and more affordable energy. They provide a great range of products whether you’re looking for their cheapest energy plan or a better feed-in tariff.

Other reasons to choose EnergyAustralia include that they’re:

  • Award winning. EnergyAustralia has won numerous awards for customer satisfaction, their Workplace Giving program and diversity and inclusion initiatives.
  • Powering Australia. EnergyAustralia provides electricity and gas for over 1.6 million Australian customers.
  • Easily manage your energy account. EnergyAustralia’s App and online portal help you manage your accounts and bills easily all in one place and track your usage.

Products and services may not be available in all areas listed. Information, plans and bonus offers are current as of April 2024.

Are there any fees other than the daily supply and energy usage charges?

There may be additional fees which will vary depending on where you live, your plan and circumstances. These fees may include:

  • Disconnection and reconnection
  • Credit card fees
  • Meter installation
  • Special meter reads.

Can I switch between plans?

Yes, you can easily switch between plans. We recommend using our energy comparison service to compare a variety of energy plans from some of Australia’s providers. This way, you won’t be limited by one brand, which may allow you to make an informed decision on your next plan.

Will I have to pay any exit fees if I cancel my plan with EnergyAustralia?

EnergyAustralia does not currently charge any exit fees on most of its energy only plans. Different arrangements apply for other products including EnergyAustralia’s Solar Home Bundle plan.

Can I get a gas plan with EnergyAustralia?

It depends on where you live. EnergyAustralia supplies gas to homes in most areas except Queensland, the Wimmera region in Victoria and Wagga Wagga in New South Wales. EnergyAustralia does not provide gas or electricity in Western Australia, Northern Territory and Tasmania.

What is GreenPower?

With EnergyAustralia, you can apply GreenPower to some, or all, of your electricity usage by signing up for PureEnergy. By adding GreenPower to your plan, you’re supporting the generation of electricity from renewable sources (e.g. solar, wind and biomass). While this net zero emissions electricity may not power your home directly, as all houses are connected to the same grid, an amount of renewable energy will be added to the grid on your behalf (the amount depending on your electricity usage and which PureEnergy plan you choose).

EnergyAustralia offers the options of all, or part, of your electricity usage to be accredited with green energy, and in doing so, they will then buy GreenPower accredited renewable energy on your behalf.

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