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Budget Direct travel insurance at a glance

  • operating in Australia since 2000
  • underwritten by Auto & General Insurance Company Limited
  • multiple levels of cover available
  • multiple ways to claim, including over the phone and online
  • 24/7 access to a worldwide network of medical assistance providers

About Budget Direct

Budget Direct offers a range of travel insurance products. This range includes policies for last-minute travellers who aren’t worried about cancelling their trip, essential cover for the middle of the range, and comprehensive cover for your needs and even your pets.

There’s also domestic cover for trips around Australia and annual multi-trip for frequent jetsetters. Budget Direct is proud to offer travel insurance that could save you money.

Policy benefits

Cover varies depending on your level of cover purchased and can include:

  • cancellation fees and lost deposits (except last minute)
  • overseas emergency medical assistance
  • luggage and personal effects
  • personal liability
  • rental vehicle excess
  • additional expenses.

You may also add the following to your policy:

  • snow sports cover
  • specified luggage to cover your valuables (comprehensive and annual multi-trip only).

Always read the Product Disclosure Statement (PDS) of each policy to know what is covered.

Why choose Budget Direct travel insurance?

Occasional traveller? Frequent jetsetter? Budget Direct travel insurance has you covered, and for a lot less than you might think. When you’re travelling, the last thing you want to worry about is an emergency or losing your luggage. With Budget Direct Travel Insurance, you can have peace of mind knowing there’s someone available to assist you, 24 hours a day, 7 days a week.

Always read the PDS for each policy before deciding to buy.

Frequently asked questions

What types of policies does Budget Direct offer?

Budget Direct offer a range of travel insurance policies to suit your needs, including:

  • comprehensive insurance. The top level of cover.
  • essential (standard) insurance. A critical level of protection at a cheaper price.
  • annual multi-trip insurance. A policy for frequent travellers. Cover for up to 30 days in a 12-month period for overseas trips.
  • basic insurance. A basic level of cover and the cheapest policy available, includes an unlimited amount of cover for overseas medical and hospital expenses.
  • domestic insurance. Insurance for your travel within Australia, includes cover for hire-car insurance excess you’re liable to pay.

Always read the PDS for each policy before deciding what is appropriate for your personal circumstances, needs and budget.

What doesn’t Budget Direct travel insurance cover?

Each insurance policy will include a number of exclusions. These are certain circumstances or incidents that your insurer won’t cover. They include:

  • incidents involving drugs or alcohol
  • pre-existing medical conditions you haven’t disclosed or that aren’t listed as covered by your policy
  • lost or stolen luggage left unattended
  • countries on the ‘do not travel’ list (see the Government website, Smartraveller).

Please read your policy PDS for a full list of exclusions.

How do I make a travel insurance claim with Budget Direct?

You can lodge your claim with Budget Direct via email, mail, on the phone or online. If you need to make a claim, please ensure you have your:

  • policy number
  • travel itinerary
  • incident details (e.g. time and place)
  • supporting documentation (e.g. receipts, medical reports)
  • bank account details – for payment of your claim.

Read your policy PDS for what you can claim.

What excess options come with Budget Direct travel insurance?

For an additional premium, you can get travel insurance without an excess. However, most policyholders choose the standard excess of $100 or $200 which can reduce how much you pay on your premium.

Can I get Budget Direct travel insurance if I have a pre-existing medical condition?

Budget Direct covers a host of pre-existing medical conditions, provided you haven’t been hospitalised in the previous 24 months for that condition. You must also declare your condition when you buy a policy. Check the PDS of the policy to know what pre-existing medical conditions are covered or excluded.

Even if your pre-existing condition is not covered, you may still be covered for claims not related to your condition.

Compare travel insurance before you set off!

We believe in choice, so you can find an adequate level of travel insurance for your next trip. If you’re looking for cover, try our online comparison tool to compare a range of policies and their features in minutes for free!

It’s never been more convenient to compare a range of comprehensive, mid-range and basic cover options from renowned brands. See why it pays to compare travel insurance today.

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