World2Cover travel insurance

You can claim with World2Cover online, over the phone, via email or by mail.

World2Cover also offers 24/7 assistance from anywhere in the world for any medical emergency whilst overseas, you can phone World2Cover emergency assistance line.

You will need to provide World2Cover with supporting documentation for your claim. So, if you were claiming for a medical incident, for example, you may need to supply medical documentation and receipts for World2Cover to process your claim.

Excesses do apply to World2Cover travel insurance policies. The exact excess you have to pay and how much it is, will be outlined in your PDS. Your total excess will also depend on your level of cover and what you’re claiming for.

However, you may have the option to pay an additional premium to reduce the excess on your claim, or vice versa. Weigh up which cost would be the more significant to you before making your decision, bearing in mind that you will need to pay whatever amount is required of you should you need to claim.

World2Cover provides coverage for 38 pre-existing medical conditions, including pregnancy under certain circumstances, although restrictions may apply. In some circumstances, World2Cover may ask that you complete an online medical assessment to inform whether you can be insured for certain pre-existing medical conditions.

It’s very important that you disclose any medical conditions you have when taking out insurance, as your cover may be voided, or we may deny your claim if you have not disclosed Your medical conditions.

If you need urgent assistance while overseas, you can call World2Cover’s 24/7 emergency assistance helpline (reverse charge from overseas).

You may be asked to provide the following information:

• Your policy number
• A contact number
• Your current location
• The nature of your emergency
• The details of the incident.

However, if there’s an emergency, you first need to contact the relevant authorities of the country you’re in; this would be an ambulance service or hospital in the case of a medical emergency or the police if it’s a criminal incident. Once this is done, you can then contact World2Cover.

If you’re looking for ‘no fuss’ travel insurance, World2Cover offers several easy-to-understand policies for a variety of budgets and trips. Whether you’re travelling alone, with a friend or as a family, travel insurance is designed to give you additional peace of mind if things do go wrong.

Cover available to Australian Residents and Temporary Residents between the ages of 18 – 75 and other Terms and Conditions and Exclusions may also apply.
**$unlimited subject to sub-limits, Policy terms and conditions, and exclusions that apply to this benefit. This benefit covers reasonable overseas medical and hospital costs as a result of an injury (including arising from a Terrorist Act) or illness which occurs during Your Period of Insurance. Benefits for reasonably incurred expenses may be paid up to 12 months from the time You received treatment for the injury or illness. All medical treatments must be provided by Your Treating Doctor or Our Consulting Medical Officer. You must notify Us as soon as practicable of Your admittance to hospital.
^^$unlimited means that generally there is no cap on the maximum dollar amount which may be paid out for this benefit, subject to the specific terms and conditions, sub-limits and exclusions that apply to this benefit.
@Children & grandchildren aged 25 & under are covered at no additional cost – provided they are financially dependent on their parents, not working full time, do not require a medical assessment and are travelling with you the whole time.
#Limits and sub-limits apply.
^This cover is per policy.
+ This sub-limit is a subset of the overall policy.