Zoom Travel Insurance is a company based in Sydney. The founders are leaders of the online travel insurance industry in Australia, and Zoom have been innovating and selling these products for more than 20 years. They exclusively specialise in travel insurance, protecting Aussies for both domestic and international trips.
Zoom is a registered business of The Insurance Geeks. Their insurance policies are underwritten by Lloyd’s of London, the world’s largest insurance market with a rich history spanning over 300 years.
No matter where you’re headed, Zoom Travel Insurance offers reliable, good value travel cover.
Zoom gives customers different levels of cover to choose from depending on what they are looking for. Zoom also have specialised travel insurance policies to cover some of Australians’ favourite destinations; such as New Zealand, Bali and the U.S.A.
Depending on which policy customers choose, the benefits and extras will be different.
Here are just some of the benefits you could expect when you buy travel insurance with Zoom:
Zoom has a dedicated team ready to receive and handle your claim, available 24/7. You can reach them by phone anywhere in Australia or around the world.
Alternatively, you can fill out Zoom’s claims form online or send required documents via email to their claims department email address.
A standard excess applies to all Zoom travel plans. When purchasing your policy, you can choose to reduce the excess by paying a higher premium.
Dependants 19 years of age or under will be included in your travel policy for free. Please note that they must be accompanied by a travelling adult to be covered for free.
Zoom automatically covers connecting flights and stopovers if you miss them through no fault of your own (except for trips in the U.S.A.) on your trip. Conditions apply.
You can cancel your Zoom travel policy within 14 days of being issued the policy, so long as you haven’t begun your journey or made a claim. If you cancel within this 14-day cooling-off period, you will be fully refunded.
If you cancel your policy after these 14 days, you will not be refunded.
Zoom understands your health and wellbeing are hugely important when you’re travelling. For this reason, they’ve partnered with global medical assistance specialists, First Assistance, who offer emergency services worldwide. If you get into a precarious situation while overseas, help is just a phone call away – 24-hours a day, seven days a week.
Zoom has multiple, competitively-priced cover plans to choose from, plus a range of optional extras to ensure your cover suits your trip. As such, you can choose the benefits that best fit your travel needs.
Before you commit to buying travel insurance, make sure you read the Product Disclosure Statement (PDS) for each policy.
