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Our resident car insurance expert, Adrian Taylor, has helpful tips for dealing with car insurance write-offs.
Some insurers offer new car replacement if your new car is a total loss and written-off within a set time frame. You have to be the first registered owner and this option typically only lasts one or two years or up to a specified number of kilometres. Be sure to read your PDS to understand how new car replacement works in your policy.
If you’re looking for peace of mind knowing what you will receive if your car is written off, it’s worth considering an agreed value car insurance policy. You should contact your insurer to find out if this option is available to you.
You should let the insurer know if you’ve made any modifications to your vehicle, even if you don’t want these to be covered. That said, doing so can also help to ensure you’re covered for the cost of the car and your modifications if your car is written off, depending on the terms of your policy.
A write-off (or a total loss) is when your car is damaged so severely that your insurer considers it too expensive or impractical to repair. Even if the damaged vehicle looks okay following an incident, it could still be a write-off if there are serious unseen issues (e.g. damage to the chassis or similar structural damage).
Certain thresholds have to be met for a car to be considered a total loss and written off, which are laid out in the written-off vehicle register (WOVR).
The assessor will analyse the damage based on standardised damage assessment criteria and categorise it based on:
Once the vehicle inspection is complete, the assessor determines if it’s a statutory write-off or repairable write-off. This assessment will consider:
The Written-off Vehicle Register (WOVR) is a directory that lists cars deemed a total loss by state and territory governments. The Personal Property Securities Register (PPSR) is a database that helps car buyers find out if a used car has a security interest against it.
A PPSR check can include information on whether a car is written off, which is information supplied by the WOVR.
Statutory write-offs are considered unsafe to repair. They can never be driven or registered again in some states and territories and may be reduced to scrap metal or spare parts. Check your state or territory’s WOVR restrictions for further details.
A repairable write-off is when the cost of repairs is higher than the sum insured, but can be repaired. In this instance, if your insurer covers the event that caused the damage, they may retain the vehicle and pay you up to the vehicle’s market value or agreed value as per your policy at the time the accident occurred.
It depends on the type of cover you have for your vehicle. Comprehensive car insurance typically covers your vehicle if it’s written off as a result of the following insured events:
Third Party Fire and Theft insurance may only cover your own car if it’s written off from fire damage or stolen. Third Party Property Damage covers your legal liability for damage to another person’s car or property.
Yes, a repairable write-off can be insured again, provided it passes its safety checks and is re-registered. However, some insurers may deny cover for repairable write-offs, so it’s important to compare your options and see what’s available.
The market value of your car is typically calculated based on things like the:
Your insurer could pay the amount of the loan up to your sum insured amount if your car was written off by an insured event. However, if it wasn’t an insured event or your claim is declined, you may still need to pay out your car loan. If it was a secured loan, the lender may repossess the vehicle to sell it for scrap.
You can find out if there’s finance remaining on your vehicle by doing a PPSR check.
Claims will often influence your premium regardless of who was at fault. This is because a write-off isn’t always caused by an accident. It could be caused by things like a storm, hail, or fire where no one is ‘at-fault’. This is considered an unrecoverable claim.
There may be a bigger impact on the premium if you were at-fault in an accident vs other scenarios. If you were deemed at fault, this will go on your claim history and may increase the cost of insurance the next time you purchase a policy.
Only repairable write-offs may be registered again in Australia , and only if they pass safety inspections. Statutory write-offs can’t be registered again.
It’s possible to sell a car after it’s been written off, but the buyer must be notified about the vehicle’s history. If you’re selling it as a registered vehicle, it must fall within the category of a repairable write-off and pass a roadworthy inspection.
For a vehicle that fails its safety inspections, depending on the rules within your state, you may be able to sell it privately. Alternatively, you could sell it to a scrapyard for parts.
Your insurance company will typically sell the scrap, but they may let you keep it if you ask them. In this instance, you may have the value of the parts deducted from your insurance payout.
As a General Insurance expert with over 13 years’ experience in financial services, Adrian Taylor is passionate about demystifying car insurance for consumers, so they have a better understanding of what they’re covered for. Adrian’s goal is to make more information available from more insurers, to make it easier to compare and save.