How do we make money?
We don’t charge customers anything to use our comparison service. Instead, we receive a commission each time someone takes out a new pet insurance policy after being referred to our trusted pet insurance partner, Choosi Pty Ltd (Choosi). Please note that this commission is not added to the price the customer pays for their pet insurance policy.
The commission we receive depends on the policy taken out by the customer. Furthermore, Choosi makes its own commission by presenting and selling policies from its commercial partners. More details about our fees can be found in our Financial Services Guide (General Insurance Products).
We pride ourselves on the integrity of our comparison service, so it’s critically important to us that the way we make money doesn’t affect the comparison or presentation of products from our partners.
How does the pet insurance comparison service work?
When you compare or purchase pet insurance products on our website, those services are provided to you (and the pet-specific pages of the website are owned) by Compare the Market’s trusted pet insurance partner, Choosi. Through the service operated by Choosi, customers can enter details about themselves and their pet, describe the type of pet insurance product they want, and browse through matching policies available to them.
Once a customer has chosen to purchase a pet insurance policy, they can elect to contact, or be contacted by, the insurer of their choice.
The comparison service and any other information provided on our website is factual information or general advice only. That means that we (and Choosi) do not make personal recommendations or suggestions, or give advice, about the suitability of a particular insurance product for a customer’s specific needs. Rather, we encourage our customers to evaluate their needs, objectives and situation to decide which products are suitable for them, using our comparison service as a helpful tool. More information can be found in our Financial Services Guide (General Insurance Products).
What brands and products do we compare?
Through Choosi’s comparison service, our customers can compare products from six pet insurance brands:
There will be times when certain brands are not available or do not return any quotes to a customer. If a quote is not returned to a customer, it might be because they do not meet the underwriting criteria or are not eligible for particular products.