Explore Energy

Everybody loves a discount!

So, let’s walk you through the senior energy discounts available in your state or territory.

Who can get senior energy rebates and concessions?

If you’re an older Australian who wants to secure an energy rebate or concession, you may need one of the following concession cards:

  • Pensioner Concession Card
  • Health Care Card
  • Veterans’ Affairs Gold Card
  • State-issued or Commonwealth Seniors Health Card (CSHC).

Do seniors get a discount on electricity and gas?

It depends on your state or territory. There are numerous rebates and concessions available, some for the entire population and some specifically created to assist seniors and pensioners.

Let’s take a look at some of what your state offers seniors:

N.B. The following concessions relate to seniors: learn more about state and territory energy rebates and concessions. Information is accurate as of March 2021.

seniors enjoying their energy rebate

Victoria

Senior concession cardholders are eligible for the Annual Electricity Concession, a percentage rate discount off energy usage and supply costs. The Winter Gas Concession is a similar percentage based concession for cardholders with a gas connection.1

The Victorian Government also offers eligible seniors the following concessions:

  • Medical Cooling Concession for customers with medical conditions that affect their ability to regulate body temperature, e.g. Parkinson’s Disease.
  • Life Support Concession. Available when the account holder or a permanent member of the family uses an eligible life support machine.
  • Utility Relief Grant Scheme. Eligible low-income Victorians who are unable to pay overdue energy bills due to temporary hardship can be offered relief grants to assist with covering bills. Maximum amounts per type of utility are set by the government.

Learn more about Victorian energy concessions and rebates.

New South Wales

The seniors Energy Rebate is an electricity rebate available for independent retirees, who hold a Commonwealth Seniors Health Card (CSHC). Alternatively, if you’re a senior but do not hold a Commonwealth Seniors Health Card, you may be eligible for the Low Income Household Rebate.2

A Life Support Rebate is available if you or a member of your household requires the use of approved life support equipment that’s used at home with high energy consumption. This rebate can cover equipment such as dialysis machines or ventilators and is based on a daily rate and how often the equipment is used.

The NSW government also offers the Gas Rebate for concession cardholders and the Medical Energy Rebate for eligible customers who can’t properly regulate their body temperature due to certain medical conditions, e.g. Multiple Sclerosis.3

Learn more about New South Wales energy concessions and rebates.

Queensland

Eligible Queensland senior cardholders can benefit from the Electricity Rebate, an annual rebate to help cover the cost of electricity bills. In addition, there’s the Reticulated Natural Gas Rebate for customers with natural gas bills.4

Other concessions Queensland seniors may be entitled to include:

  • Home Energy Emergency Assistance Scheme. If you’re struggling to pay an energy bill due to financial issues, you may be eligible for a one-off payment.
  • Medical Cooling and Heating Electricity Concession Scheme. Do you have a medical condition that affects your body temperature? You could be eligible for an annual concession to help with electricity bills.
  • Life Support Concession. This concession can help cover the costs of using life support devices, e.g. kidney dialysis machine.

Visit Queensland energy concessions for more information.

South Australia

South Australian seniors on a low income may be eligible for Energy Bill Concessions and the Cost of Living Concession. There’s also the Home Dialysis Electricity Concession and the Medical Heating and Cooling Concession for eligible customers with physical ailments.5

The Residential Park Resident Concession helps seniors living in a caravan or residential park with energy, sewerage, and water bills.

Learn more about South Australian energy concessions and rebates.

Western Australia

Seniors with concession cards could be eligible for the Cost of Living Rebate. While not specifically designed for energy, the rebate aims to help seniors meet increased living expenses.6

There are also medical rebates for financially disadvantaged individuals on life support at home (Life Support Equipment Electricity Subsidy Scheme). Plus, the Thermoregulatory Dysfunction Energy Subsidy Scheme. This energy rebate helps eligible people with thermoregulatory dysfunction (unable to control their body temperature) run their medical equipment at home. There’s also the Energy Concession Extension Scheme (ECES) for eligible concession card holders.7

Visit Concessions WA for more information.

Tasmania

Eligible seniors can take advantage of the state’s Heating Allowance, which is available to help with heating costs. Seniors may also qualify for the following:8

  • Annual Electricity Concession. An annual discount for eligible concession card holders on their electricity.
  • Medical Cooling or Heating Concession. A daily discount for eligible customers who have a medical condition that requires heating and cooling at their residence.
  • Life Support Concession. A concession for people who use an approved life support system.

For more information, visit the Tasmanian Government’s energy discounts and concessions.

ACT

The Utilities Concession covers electricity, natural gas, water and sewerage. The rebate is available for eligible ACT residents while the amount depends on several factors including, the season.9 ACT also offers a Life Support Rebate for people using medical equipment (e.g. life support machines). A sub-category of this rebate is available for concession card holders who have an eligible medically-diagnosed inability to regulate their body temperature.

Visit the ACT revenue office, for more information on energy rebates and concessions.

Northern Territory

The NT Seniors Recognition Scheme allocates money to Northern Territory residents 65 and over for expenses such as fuel, internet bills, plus electricity and gas bills.10

Seniors may also be eligible for the NT Concession Scheme, which offers a range of discounts on essential goods and services, including electricity, water and sewerage.

Learn more about Northern Territory energy concessions and rebates.

How do I apply for senior energy rebates and concessions?

Typically, you can contact your energy provider (often called a ‘retailer’) and they’ll apply any eligible energy rebates and concessions for seniors after verification.

Compare energy deals and make the switch

We rely on energy concessions and rebates to help us save on our bills, but there are other ways to reduce costs. For example, there may be a better value energy deal available – you just haven’t found it yet! Our energy comparison service is a free online tool that allows you to compare energy prices and features.

  • If you live in New South Wales, the Australian Capital Territory, South East Queensland, Victoria or South Australia, you can compare a range of gas and electricity plans from various providers.
  • You can also compare a range of gas plans in Western Australia.

There’s no need to open a hundred tabs. We’ve got you covered all in one spot. Compare now!

Sources

  1. Victoria State Government. ‘Concessions and rebates’. Last updated: July 2019. Accessed February 2021.
  2. New South Wales Government. ‘Apply for the Seniors Energy Rebate’. Accessed February 2021.
  3. New South Wales Government. ‘Concessions, rebates and assistance’. Accessed February 2021.
  4. Queensland Government. ‘Electricity and gas rebates’. Last updated: December 2020. Accessed February 2021.
  5. Government of South Australia. ‘Energy bill concessions’. Last updated: December 2020. Accessed February 2021.
  6. Government of Western Australia Department of Communities WA Seniors Card Centre. ‘Cost of living rebate applications close soon’. Accessed February 2021.
  7. Government of Western Australia. ‘Apply for an energy concession’. Last updated: December 2020. Accessed February 2021.
  8. Tasmanian Government. ‘Discounts and concessions’. Accessed February 2021.
  9. ACT Government. ‘ACT rebates’. Accessed February 2021.
  10. Northern Territory Government. ‘NT Seniors Recognition Scheme’. Last updated: June 2020. Accessed February 2021.

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