Yes, it’s easy to change providers. All your provider needs to do is simply take over your billing account for your property address, which means you won’t lose power during the process.
As of 1 October 2021, electricity transfers no longer take up to 90 days as they did in the past. Instead, transfers can now occur within two business days in the future or retrospectively up to 65 days in the past, subject to eligibility. Future transfers may be based on an estimated read.
You can speak to our consultants (call 1800 990 003) who can sort everything out for you. They’ll take your details over the phone, contact your new provider, and take care of the paperwork. From there, your new provider will contact your current provider, take over the billing, and start your new electricity or gas plan.
Alternatively, you can use our website to compare and switch, which is similarly as easy. To get the ball rolling, complete an energy quote online.