Explore Energy

About ActewAGL

Based in Canberra, ActewAGL is a retail provider of electricity, natural gas, and solar energy to over 195,000 residential and business customers, as well as 145,000 gas customers, across the ACT and NSW.

Recognised as Australia’s first joint utility venture, ActewAGL was established by the ACT government-owned corporation Icon Water Limited (formerly known as ACTEW Corporation) and the Australian Gas Light Company (AGL) at the turn of the century in October 2000. These days, the company is split into ActewAGL Retail (owned by Icon Water Limited & AGL Energy LTD) and ActewAGL Distribution (owned by Icon Water Limited and Jemena LTD).

Services offered

  • Electricity plans
  • Natural gas plans
  • Solar/battery storage. You can design a solar system for your home energy needs, add a battery to store solar power to use at night, and more.
  • Greenchoice (add-on): ActewAGL will purchase your electricity from renewable ‘green’ sources like wind power, mini-hydro, or solar; at an additional cost to your electricity bill.
  • Business energy: You can compare energy deals and offers for both large and small businesses in south-east NSW and the ACT.

Energy plans

The types of plans and offers available to you will depend on your postcode, whether you’re powering a home or business, and the type of energy plan you want.

ACT or NSW residents looking for a new energy plan can generally choose between:

  • Available on electricity and/or gas when you connect to a Standard Retail Contract
  • Residential standard rates
  • Free online account
  • Available on electricity and gas, or electricity only plans (not available on gas only plans), when you connect to an Ongoing Market Contract
  • A specified percentage off your electricity usage
  • A specified percentage off your natural gas usage
  • No exit fees (ACT & NSW residential customers)
  • One-year discount benefit term (ACT residents) / two-year discount benefit term (NSW residents)
  • Solar Buyback Rates (c/kWh) – rates vary depending on location
  • Free online account

Customers in both the ACT and NSW also have the options of adding on Greenchoice or choosing solar energy for their homes.

Why choose ActewAGL?

ActewAGL is a local energy company run and managed by Australian locals. If you live or run a business in the ACT or NSW, some of the reasons you should choose ActewAGL are:

  • It offers great electricity prices
  • It boasts an award-winning local customer service team
  • It provides different payment options for customer flexibility
  • It gives its customers over 76 different ways to control their energy costs (e.g. energy saving tips, old fridge buyback program)
  • It gives back to the local community by offering sponsorships and supporting fundraising events
  • It employs more than 800 locals.

Disclaimer: Products and services may not be available in all areas listed. Information, plans, and bonus offers current as of 8/6/2018. T&Cs apply.

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Or call us on1800 990 003