Below the meter details and usage, you’ll find any discounts, fees and concessions (if applicable). If you have solar, the feed-in tariff (an amount you get for sending excess electricity back to the grid) will also be included in this section. Some common items in this category may include:
- Guaranteed discounts. A discount, which is guaranteed and doesn’t require you to meet any conditions, that’s applied to your account during a specified benefit period.
- Pay-on-time discounts. A discount for paying early or on time.
- If you’re a concession card holder, you may be eligible for a rebate.
- A sign up bonus, once off incentive or loyalty credit (e.g. $50 for staying with the retailer for 12 months).
Note that if you’re moving to a new house, there may be a connection fee added to your first bill. This is a fee charged by the distributor for connecting a property to power. That’s to say, you won’t be charged if you’re switching plans as your home will already have been connected.
Looking for ways to save on electricity? Check out our article on how to save electricity!
Usage costs: how to read a gas bill
A natural gas bill is typically broken down just like an electricity bill; however, instead of kWh, your usage will be calculated in megajoules (Mj) or units (if you live in Western Australia). Refer to the information details in the how to read an electricity bill section to find out more about how natural gas bills are detailed.
Keep in mind that the type of gas you use will affect your energy bill. If you have an LPG (liquefied petroleum gas) cylinder gas system that gets delivered to your home, you’ll have to pay as needed when you order a new cylinder as opposed to getting a regular bill.
LPG bills won’t have the same sections or items listed on a bill as an electricity or natural gas bill because they’re charged by bottle and not by usage. A typical LPG bill may look like this:
In the payment details, you’ll find important information, such as the total bill amount, which is usually highlighted in bold on the front of the bill. Next to it, you’ll also find the due date and additional conditions (if applicable). For example, you may have a payment plan set up with your retailer as a part of an additional condition. It’s important to take the time to review your bill and ensure there are no discrepancies or issues prior to the payment date.
If there are no additional conditions, payment options can be found at the very bottom of the same page (commonly referred to as a payment slip). BPay biller codes, direct debit, credit card, mail, PayPal and others are common payment options.
There should be instructions on how to pay your bill and you can always call up your energy retailer if you’re having trouble or have any specific queries about your energy bill. Keep in mind that if you’re paying with a cheque, you’ll have to cut off and send this section off with your cheque.
Now that you know how to read an electricity bill, why not compare electricity plans to review your options? It could help you look for a cheaper plan for your household. You can also compare gas plans with us!
Compare quotes in minutes with some of Australia’s top energy providers. Plus, if you do switch, there’s no disruption to your supply and we’ll handle all the paperwork.