Explore Energy

Dodo Energy at a glance

  • Australian-owned
  • Electricity available in New South Wales, Victoria, Queensland and South Australia
  • Gas available in New South Wales and Victoria
  • Options to bundle energy with internet

About Dodo Energy

Dodo is one of Australia’s leading challenger brands that promises to deliver simplicity and fairness to customers across the country. The company is Australian-owned and is a subsidiary of Vocus Group Limited.

It initially launched in 2001 as an internet service provider. Over two decades, Dodo has built and established a successful business focusing on offering diverse products of the highest quality to customers. The range of services they offer includes energy, subscription television options, mobile phone plans and home phone products alongside their NBN and ADSL internet options.

By offering affordable prices, quality service and unique product options, Dodo strives to stand out from the competition. They’re passionate about offering Australians freedom of choice and the great value for money.

Types of Dodo Energy plans available

Dodo offers electricity options to residents across New South Wales, Victoria, Queensland and South Australia, as well as gas options in New South Wales and Victoria. Depending on where in Australia you reside, you may be eligible for:

  • Electricity only – Various plans available based on whether your home has low, medium or high-power usage.
  • Gas only – Similar to electricity plans, Dodo offers multiple gas plans depending on how much (or how little) gas you use.
  • Gas and electricity – A plan that bundles gas and electricity together.

Why do people consider Dodo Energy?

There are many reasons why people choose electricity and gas through Dodo. These include:

  • Competitive pricing
  • No lock-in contracts and no early termination fees
  • A variety of payment methods
  • Compelling bundled offers
  • Access to MyDodo, a comprehensive online account management where you can manage all your multiple product holdings – from mobile and internet to gas and electricity.

Frequently asked questions

How will I receive my Dodo energy bill?

With Dodo, you have the choice of receiving your energy bill electronically so you can view it online or on a paper bill sent through the post. While eBills are free, you may be charged a fee if you opt to receive a printed copy of your bill.

When do I need to organise my Dodo Energy connection?

When moving into a new property, you should aim to organise your gas and electricity at least three business days before you require your connection. While urgent electricity connections may be available at an additional fee, gas can take up to three days to connect.

How do I pay my Dodo Energy bill?

There are various ways you can pay your Dodo Energy bill. For convenience, you can pay your bill online through BPay or by setting up a direct debit through your bank account, credit card or debit card. You can also pay your energy bills in person at the post office.

How regularly do I receive a bill for Dodo Energy?

How regularly you receive your Dodo Energy bill depends entirely on the product you have and where you live.

For gas, New South Wales residents are usually billed quarterly, while Victorians are billed bi-monthly. Electricity, on the other hand, is usually billed quarterly across New South Wales, Queensland and South Australia, while Victorians can receive bills quarterly or monthly if they have a smart meter.

Does Dodo distribute electricity?

No – while Dodo sells electricity and handles your billing, they don’t distribute your electricity. There are various distributors, and the one that powers your home depends entirely on where you live in Australia.  The below gives you an idea of the distributors Dodo works with and which areas they cover.

  • Ausgrid – Sydney, Central Coast, Hunter region
  • Ausnet – Eastern Victoria and outer northern and eastern suburbs of Melbourne
  • Citipower – Melbourne CBD and inner suburbs
  • Endeavor Energy – Sydney’s Greater West, Southern Highlands and the Illawarra
  • Essential Energy – Regional and rural New South Wales
  • Energex –South East Queensland
  • Jemena – South-western and northern suburbs of Melbourne
  • Powercor Australia – Western Victoria and western suburbs of Melbourne
  • United Energy Distribution – Mornington Peninsula and southern suburbs of Melbourne

Does Dodo offer concessions on energy?

Yes, Dodo does offer concessions on gas and electricity to eligible customers. Concessions and rebates differ between states, so it’s important to do your research to see if you’re eligible for one on your energy plan. See the various concessions and rebates you may be eligible for in your state.

Compare energy prices with us

If you require an energy quote or want to see how Dodo’s energy products compare to other retailers on our panel, we can help. Our energy comparison service is free and allows you to easily compare gas and electricity prices, along with plan features, from a range of providers in one place.

If you find a plan you like, it will cost the same through us as going direct, and it only takes a few minutes to get quotes from some of Australia’s top energy providers.

So, what are you waiting for? Compare energy prices today!

Ready to look for a better deal? It’s easy to compare with us.

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Or call us on 1800 990 003