We don’t charge our customers anything to use our comparison service. Instead, we receive a commission from our travel partners each time one of our customers takes out a new travel insurance policy after completing a quote through our website. This means the price of travel insurance will cost the same as going direct to an insurer.
We pride ourselves on the integrity of our comparison service. It’s critically important to us that the way we make money doesn’t affect the comparison we provide to you or the presentation of travel products from our panel of partner insurers.
Choosing the right travel insurance policy is often difficult and time-consuming. Our comparison service aims to make that process faster and easier to give our customers the peace of mind that they have made a decision that works for them.
On our website, customers can enter details about themselves and their travel plans, then browse through the suitable policies that are available to them. Once they choose a policy they like, they’ll then be taken to the travel partner’s website to make the application.
Our comparison service and any other information provided on our website is factual information or general advice only. That means that we don’t make personal recommendations and suggestions or give advice about the suitability of a particular insurance product for a customer’s specific needs. Rather, we encourage our customers to evaluate their personal needs, objectives and situation to determine which products are suitable for them while using our comparison service as a helpful tool. More details about our fees can be found in our Financial Services Guide (General Insurance Products).
We currently compare products from the following travel insurance brands:
There will be times when certain brands are unavailable, or we cannot return any quotes to a customer. That might be for commercial or technical reasons, for example, it might be that the customer does not meet the underwriting criteria or isn’t eligible for particular products.
One travel insurance brand on the panel is arranged by Auto & General Services Pty Ltd ACN 003 617 909 on behalf of the insurer Auto & General Insurance Company Limited ACN 111 586 353, both of which are related entities of Compare the Market Pty Ltd. Our relationship with those companies does not impact the integrity of our comparison service, and we continue to work hard to encourage brands that do not currently participate on our comparison service to come on board.
