Explore Travel Insurance

Business travel insurance (otherwise known as corporate travel insurance) is an important investment for both business owners and employees because travel can be unpredictable, even if you have meticulously planned the whole trip.

If you’re up in the air for work-related trips, or regularly send your best and brightest interstate or overseas to push company growth, this type of cover can safeguard your business against delayed or cancelled flights, ill or injured staff and lost or stolen luggage.

How does business travel insurance work?

Business travel insurance is a little different to standard travel insurance policies for domestic and international trips. Types of policies available include:

Individual business travel insurance

This can be the most suitable policy if you have one employee travelling either once or multiple times over 12 months. You can choose single or annual insurance depending on the frequency of your business trips.

Group company travel insurance

Instead of taking out an individual policy for each jet-setting worker within one organisation, you can take out one policy for multiple employees. This can cover either a single trip or several journeys. However, there can be a cap on how many employees you can have on the one corporate travel insurance policy.

Basic domestic policy

For both individuals and groups, a basic policy can cover transport delays and cancellations within Australia. With domestic travel insurance, providers will only cover employees when they’re travelling a certain distance (usually 250km) from their home.

Many business travel insurance policies include leisure travel cover for directors, nominated executives and their accompanying spouses and dependant children. These policies may also have a cap on trip length, with some insurance providers allowing a maximum of 45 days.

What does business travel insurance cover?

Business travel insurance policies typically offer the same levels of coverage as standard travel insurance policies, with a few additions for your peace of mind. You can typically be covered for:

  • The cost of sending replacement employees to complete an assignment, meeting or event should an incident affect the original staff you sent.
  • Corporate travel family care, including cover for the accidental death of the insured’s spouse if they pass away while travelling.
  • Business equipment and personal belongings essential for your trip, including laptops, tablets and smartphones. Extended policies can also cover documents and business samples.
  • Personal baggage, including your luggage and valuables.
  • Resumption of assignment expenses for an insured employee to resume their assignment if they were repatriated after an insured event.
  • Costs associated with ensuring your safe release in the event of a kidnapping, ransom or extortion.
  • Medical treatment and emergency assistance abroad.
  • Cover for loss of deposits and additional expenses such as cancellations or travel delays due to unforeseen circumstances or events out of your control.
  • Missed flights, including both outbound and returning to Australia.
  • Personal liability protection if you or a colleague becomes liable for injury or damage to another person or their property.
  • Rental car insurance excess.
  • Lost or stolen business money.
  • Sports equipment cover.

Travel insurance for your business trip may not cover some injury, loss or damage relating to your profession if these are covered under any workers compensation legislation. This is known as extraterritorial workers compensation. It’s typically only available when an employee is temporarily carrying out their duties away from the state or territory where they are employed.

As always, check your policy’s Product Disclosure Statement (PDS) to know what’s included in your cover. If you’re taking out a group policy, ensure each traveller has also read the PDS.

businesswoman working on a laptop seated in a plane

What isn’t covered by business travel insurance?

There are some limits to corporate travel insurance that both you and other insured workers should be aware of before travel commences. Claims resulting from the following are often excluded:

  • Some pre-existing medical conditions
  • Travelling against a doctor’s advice
  • Alcohol or drug-related incidents
  • Illegal or criminal acts
  • Any change of travel plans that aren’t due to unforeseen circumstances
  • Travelling to countries or regions with a travel warning.
  • Other expenses that aren’t covered by the policy provisions

Frequently asked questions

Are there age limits for business travel insurance?

Some corporate travel insurance policies may have age limits that exclude senior travellers or attract higher premiums, as well as reduced timeframes for trips in an annual multi-trip policy. If this is the case, you might be required to purchase travel insurance that covers over 50s or over 65s.

What if I have a pre-existing medical condition?

Many travel insurance providers nowadays may automatically cover certain pre-existing medical conditions. Many providers will also assess other medical conditions and potentially allow you to include cover for these.

Even if your condition is automatically included in your travel policy, you still need to declare it to your insurance provider when taking out cover; this is true also for a company taking out a policy on behalf of their employees.

Does business travel insurance cover pregnancy?

Typically, business travel insurance doesn’t cover most pregnancy-related claims because pregnancy is generally considered a pre-existing condition. A corporate travel insurance policy can still insure pregnant staff, but the insurance may only cover medical expenses that aren’t related to the pregnancy, as well as other claims outlined in the policy.

Does business travel insurance cover all destinations?

Whether for corporate travel or a personal holiday, travel insurance usually won’t cover a destination if that country or region has an active travel warning. These travel warnings can change based on the situation within that country, so it’s essential to regularly check the warnings for your destination.

Department of Foreign Affairs and Trade (DFAT) or Smartraveller will usually list any warnings for the countries you need to travel to before planning your trip. If you take out business travel insurance prior to a travel warning being issued (e.g. due to a natural disaster or armed conflict), you can still be covered for any cancellations or changes. It’s also a good idea to check the policy’s PDS for any excluded countries.

Is business travel insurance tax deductible?

Unfortunately, you cannot claim business travel insurance as a tax deduction.1 However, you can claim some other business travel expenses such as:

  • Airfares, taxi and public transport fares
  • Accommodation and meal costs (if the trip is overnight)
  • Care hire, tolls, fuel and parking fares (when hiring a car for business purposes).

Private expenses that aren’t related to the business trip (like souvenirs, sightseeing or entertainment) aren’t covered.

Can business travel insurance cover my family?

If your family travels with you on a business trip or you have staff travelling abroad with their family, they can be covered by business travel insurance. Different policies will have varying degrees of cover, but typically medical costs, luggage and cancelled flights are covered for the employee’s family members.

Check your PDS for the exact details on what you’re covered for.

Stephen Zeller, General Manager

Business travel insurance tips from our travel expert, Stephen Zeller

  • Consider the cover you need for medical expenses, travel delay and cancellation fees, luggage and rental vehicle excess, as well as any additional cover you may need. You’ll need to keep all this in mind when choosing a policy that adequately meets your needs and requirements.
  • To maximise the value from your travel insurance, purchase your policy as soon as you make any bookings or pay any deposits to ensure you have immediate cancellation cover should you need to cancel your trip.
  • If you plan to travel more than once throughout the year, you may find greater value in purchasing annual cover; travel insurance that covers all your trips for an entire year (but be sure to check the maximum travel days that are covered, per trip).
  • Do not leave your possessions unattended in a public place, as any theft claims may not be accepted by your provider. All policies have limits, conditions and exclusions and you need to understand these to ensure you have the cover you need.

How to get covered

If you do not need the specific additional cover that business insurance provides and your trip is predominately a leisure trip with some business included, a standard travel insurance policy might be suitable. If you do need the specific business additional cover then it is best that you contact a business insurance provider directly.

If you find the usual benefits of a standard travel insurance policy are suitable for your jet-setting employee, our free comparison service is here to help. You can compare the prices, excesses and other features of a range of travel insurance policies. If you want the full details of a policy, you can click through to the PDS before you continue to purchase.


1 ATO – Claiming a tax deduction for business travel expenses. Last updated August 2019. Accessed May 2022.

single alexksander portrait in bottom global block

Ready to look for a better deal? It’s easy to compare with us.

Compare travel insurance
single sergei portrait in bottom global block