Travel insurance with volcanic ash cover

Average customer rating: 4.3/5
Written by Tiana Lee-Collins
Reviewed by Adrian Taylor
Last updated April 2, 2024

Expert tips for choosing the right travel insurance with volcanic ash cover for you

If you’re looking for help finding a suitable policy for your trip, our Executive General Manager of General Insurance, Adrian Taylor, has some tips to help you manage your policy.

Adrian Taylor
Executive General Manager – General Insurance

Consider cancellation cover

Consider purchasing a comprehensive travel insurance policy with volcanic ash cover as soon as you make a booking and pay any deposits. That way, you’ll have cancellation cover from the start should a volcanic eruption cause you to cancel your trip before departing Australia. If you purchase cover after a volcanic eruption, you won’t be covered for any losses.

Think about what cover you need

When choosing a policy, go over your travel plans and identify what cover you may need for your trip like medical expenses, cancellation fees, luggage and rental vehicle excess. You may also want to purchase additional cover for things like cruise holidays or adventure activities.

Check your claim limits

Your claim limits will vary depending on your insurer and level of cover so make sure you’re comfortable with your coverage limits. For example, you might want higher limits for lost or stolen luggage if you’re travelling with expensive equipment or belongings. If you need to make a claim, keep any receipts for things you purchase with cash or your credit card due to the unforeseen event like accommodation, flights or food, so that you can claim for reimbursement of your expenses.

Learn more about travel insurance with volcanic ash cover

What is travel insurance with volcanic ash cover?

A possible scenario:

What is excluded in travel insurance with volcanic ash cover?

Case study: Bali, November 2017

In 2017, Mount Agung (an active volcano in Bali) erupted. As a result, Bali’s airport was closed, leaving thousands of tourists unable to fly in or out of the iconic tourist hotspot.

Many impending holidaymakers had their holiday cancelled while Bali tourists were left stranded in the chaos, with additional expenses (e.g. flights, accommodation, food, transport) added to their travel costs.

The tourists who purchased travel insurance with volcanic ash cover (before the volcano erupted and depending on the level of cover they chose) were in a position to lodge claims for these added expenses from their travel insurers.

However, not all policies will cover all losses you may incur because of a volcano eruption. You can find out more about a travel insurance policy through its PDS. When you compare travel insurance online with us, you can browse the PDS of each policy before you decide to buy.

Important to know

Current active volcanoes near tourist locations

What happens if a volcano erupts while you’re on holiday?

Doesn’t my regular insurance already cover flight cancellations and delays?

Are medical expenses covered under travel insurance with volcanic ash cover?

Meet our travel insurance expert, Adrian Taylor

Adrian Taylor
Executive General Manager – General Insurance

As the Executive General Manager of General Insurance, Adrian Taylor believes in educating customers about the importance of travel insurance so that anyone can kick back and make the most of their time away from home. While no one wants a disrupted holiday, a suitable travel insurance policy can provide a financial safety net for yourself, your belongings and your trip in case things go wrong.