We temporarily do not offer travel insurance policies from ING through our comparison service. See the full list of brands we compare for more information.
ING, the Australian trading name of ING Bank, has been operating since 1994, with its national headquarters located in Sydney. Part of the ING Group, ING is one of the world’s leading banks and financial services providers.
Travel insurance is just one in ING’s extensive range of products, including credit cards, home loans, car insurance, and home and contents insurance to name a few.
ING has won several awards for their service and products; including Nielsen Consumer & Media’s Most Recommended Bank Award from September 2018 to February 2019[1], Money Magazine’s Money Minder of the Year in 2016 and 2017, and more.
Aussies heading overseas or travelling domestically can choose from five different levels of cover to suit their needs and budget, as well as optional extras to help you tailor your policy even further.
The highest level of travel insurance from ING provides extensive coverage. Comprehensive travel insurance can cover the following:
Whether you’re journeying for business or pleasure, if you’re a frequent flyer who makes multiple trips every year, ING’s annual multi-trip plan may suit you. This policy covers any number of trips (up to 30 days each) within 12 months.
The benefits and level of coverage in ING’s annual multi-trip cover are the same as those in a comprehensive policy.
ING’s mid-level policy provides cover for the following:
ING’s basic international plan offers cover for essential expenses while heading overseas, such as:
Should you be travelling within Australia, ING offers a domestic travel insurance plan which covers the following:
For specific types of journeys and extra flexibility, ING provides the following additional options:
Terms and conditions apply. Read the Product Disclosure Statement (PDS) for details.
Taking out travel insurance is crucial. Hopefully, nothing will go wrong on your travels, but if an incident occurs, the cost can be severe. ING’s travel insurance provides multiple levels of cover to suit different budgets, with additional options to provide greater flexibility.
When making a claim, you can contact ING by phone using numbers provides on your Certificate of Insurance (COI), or lodge a claim through ING’s website.
To assist your claim, gather as much information as you can and provide necessary documents; such as police reports, receipts and hospital bills.
There is a standard excess when making a claim, though you can choose to reduce your excess or eliminate it in exchange for a higher premium.
ING’s comprehensive and domestic policies insure travellers up to the age of 100. For annual multi-trip, Essential and Last Minute policies, applicants must be under 75 years old to be eligible for cover.
If you’re travelling with children or grandchildren under the age of 18, they’ll be covered under your policy at no extra cost. They can travel unaccompanied, but they must have an insurance policy taken out for them in this instance.
You can cancel your policy by contacting ING. ING offers a 14-day cooling-off period, so if you cancel your policy within that timeframe without making a claim, you’ll receive a full refund.
When planning a trip, comparing travel insurance policies doesn’t have to be complicated.
Using our comparison service, you can weigh up available options side-by-side, compare, and purchase cover within minutes. Our service is easy to use, so why not see what’s on offer?
Sources
[1] Nielsen Consumer & Media View Sep’18-Feb’19 (n=11,504) when compared by customers of 18 other banks operating in Australia.
